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  • Duluth International Airport Making Parking Lot Upgrades to Improve Customer Experience

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    February 08, 2023
    Duluth International Airport Making Parking Lot Upgrades to Improve Customer Experience

    Duluth, MN — The Duluth International Airport (DLH) has been working to update its parking system and plans to launch a new system on Wednesday, February 8th.

    The Duluth International Airport has installed a cashless and cashier-less system that allows for contact-free payment from entry to exit.

    Customers will see a new ticket station at the entrance to each of the individual lots (surface and garage parking structure) as well as a new pay station at each exit.

    This improved system includes updated technology that offers touchless, mobile and pre-payment options. If customer assistance is needed upon exit, customers will be greeted virtually by live support staff that can remedy all situations remotely.

    “We are very pleased to create an even better customer experience by upgrading our parking lot technology,” said Tom Werner, Executive Director of the Duluth Airport Authority. “Our team has been working diligently to get this new system in place.”

    About Duluth International Airport

    The new state-of-the-art passenger terminal at the Duluth International Airport opened for business on January 14, 2013. Currently, United Airlines offers three daily nonstop flight to Chicago and Delta offers three daily nonstop flights to Minneapolis/St. Paul. We are committed to providing our customers with superior services in a safe, secure and professional environment. Be sure to visit our Club DLH Business Suite, designed with the working traveler in mind. Visit duluthairport.com, follow us on Twitter @DuluthAirport, and like us on facebook.com/duluthairport
    Contact:
    Natalie Baker, Duluth Airport Authority, Director of Communications & Marketing
    218-625-7768

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