About Us:
Join the City of Superior's team as a winter Ice Rink Attendant! We're looking for energetic and dedicated individuals to help us create a fun and inviting experience at our seven lively ice rinks. If you're passionate about winter and enjoy making visitors feel welcome, we'd love to have you on board!
Schedule:
Weekdays – Weekends – Afternoons – Evenings
Most positions: 30-40 hours per week; 6 days per week with one day off
Some positions: 15-20 hours per week
The season runs December - March (weather permitting).
Wage: $16.23 per hour (2024 wage, will most likely increase 1/1/2025)
Training: Will be provided prior to the new hire’s start date
Job Description:
As a Winter Ice Rink Attendant, you will play a crucial role in ensuring a safe and enjoyable ice-skating experience for our guests. You will perform a variety of duties in support of ice skating at various hockey and figure skating rink locations throughout the City. Duties include, but are not limited to:
• Greeting and assisting visitors as they arrive at the ice rink.
• Maintaining a clean warming shack.
• Distributing and collecting ice skates and equipment.
• Assisting visitors with putting on skates.
• Performing minor maintenance tasks to keep the ice rink in optimal condition.
• Handling customer inquiries and providing excellent customer service.
• Collaborating with other team members on special events and programs.
• Keeping accurate records of daily attendance and incidents.
• Monitoring the ice rinks to ensure a safe environment, including checking for hazards and enforcing safety rules.
Qualifications:
Must be at least 16 years old (attendants under 18 will be assigned to work with an adult at all times).
Previous experience in a customer service or public-facing role is preferred.
Basic knowledge of ice skating and ice rink operations is a plus.
Strong interpersonal and communication skills.
Ability to work outdoors in cold weather conditions.
Reliable and punctual.
Willingness to work evenings, weekends, and holidays as needed.
Ability to remain calm and respond to emergency situations (First Aid and CPR Training will be provided).
Working Conditions:
Exposure to variable temperatures and weather conditions.
Noise from participants.
Special Requirements:
Availability to work variable schedules including evenings, weekends and holidays.
Must pass post-offer drug screen.
Must pass a background investigation related to working with children prior to hire.
Benefits:
Competitive hourly pay.
Fun and dynamic work environment.
Opportunity to learn and develop valuable customer service skills.
Seasonal employment with the potential for future opportunities.
First Aid and CPR Training provided.
We have a variety of City rinks around the City!
The full list can be found at: https://www.superiorwi.gov/220/Outdoor-Skating-Rinks
